The Vice President of Operations and Automations provides strategic leadership and drives operational excellence across Growth, Delivery, IT, and Business Services for Nava’s rapidly scaling professional services organization. The incumbent centers delivery success and designs, runs, and adapts our operations to be efficient, scalable, and enable all delivery teams to thrive even as their needs change. They transform operational capabilities through innovative automation strategies.
MSX International is seeking an automotive aftersales professional with experience in leading and implementing change for a 3-month contract role. As a Change Manager, you will be part of the Global Customer Service team, leading a project to support the implementation and development of the partner’s Aftersales strategy, ensuring system, process, people, and data changes are achieved.
Oversee the implementations team and ensure alignment with departmental and corporate goals. Leading by example, provide exceptional leadership and prioritize superior customer service. Manage teams, develop strategies to drive onboarding and implementing customers, customer satisfaction, retention, service adoption, and collaborate across departments to optimize performance and revenue.
Drive operational excellence and innovation across the Professional Services organization through expert management of systems, process design, and change initiatives to enable scalable, efficient service delivery. As a Sr. Professional Services Operations Analyst, you'll be the architect of our operational ecosystem, orchestrating seamless connections between systems, processes, and people across the entire PS organization.
Terraformation is seeking an exceptional Accelerator Operations Manager who can build strong partnerships across teams and efficiently leading internal stakeholders through existing processes. The ideal candidate will guide stakeholders through approaches and processes to accelerate project registration and sales while identifying and analyzing operational bottlenecks. You will develop and implement solutions to challenges, driving change management to ensure successful adoption. Your ability to maintain operational excellence and lead improvement initiatives through effective cross-functional coordination will be critical.
Focuses on efficient, quality onboarding, execution and scale, as well as continuous improvement, best practices and consultancy. Your role will allow you to work alongside customers as they onboard and expand their use cases of Tines. You will partner with our Professional Services Engineers (PSEs) and Customer Success Managers (CSMs) to ensure our customers are meeting their success criteria for the platform.
Reporting the Senior Project Manager, you will help teams adopt the Product Operating Model, navigate change and, build a communication strategy that fosters alignment and trust. You will connect with teams empathetically while driving forward momentum, ensuring that change is not just implemented, but embraced. You will be an coach, and program driver, helping teams operationalize transformation efforts and optimize business practices for lasting impact.
Responsible for delivering our most complex changes through your own co-ordination or through supporting a team of Project or Change Managers to deliver impactful improvements across the entire Operations landscape. You’ll work closely with teams across Operations and the business, including Product, COps Leaders, our Global Ops teams, Learning and Development and Internal Comms.