The Change Management Lead drives successful adoption and implementation of high-impact initiatives and changes to organizational PMO projects, partnering with project teams and business leaders to ensure readiness and minimize resistance. The Lead advances project and portfolio governance within corporate PMO standards, enhancing governance frameworks to promote consistency and accountability across project portfolios. This role enables successful adoption of project changes.
This Senior Project Manager role will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. You will be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. You will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
As the VP, Operations, you will play a critical role in leading the day-to-day and growth of Pair Team’s care program. You'll ensure operational excellence, payer alignment, and scalable care delivery while working on mission-critical programs. This role is at the center of our mission to transform care for underserved communities.
DDC is seeking a Client Services Supervisor who thrives on improving operations, engaging teams, and driving meaningful impact. Lead and inspire a remote Client Services team across multiple channels (phone, chat, email). Drive continuous improvement in workflows, policies, and performance metrics. Champion data-driven decision-making and develop tools to monitor trends and KPIs.
The Genesys Cloud CX Change Manager will drive user adoption, communication, and organizational readiness for transformation initiatives across a large, multi-client environment, ensuring smooth transitions. This role involves partnering with business, technical, and training teams to prepare users for new tools, processes, and ways of working, ensuring the long-term success and stability of implemented solutions.
The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets. The PS Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members to deliver the best possible result through fostering an environment of teamwork and collaboration.
Be a pivotal part of our wider Customer Operations Team, driving excellence in every customer touchpoint. You will guide a team of Operations Managers, ensuring excellence in frontline customer service. Your leadership will empower your teams to excel in delivering a consistently superior customer experience. You’ll own and deliver world-class customer service through multi-channel management to deliver against all key goals and performance indicators.